Privacy Policy

Collection of your personal information

The Harwood Digital Services website does not collect any personal information or personally identifiable information from general website visitors.

There are many aspects of the website which can be viewed without providing personal information, however, to contact Harwood Digital Services via our online contact form you are required to submit personally identifiable information. This includes your full name and email address.

Use of your personal information

The personal information we collect through the online contact form is used solely for the purpose of understanding how we can help you and enabling us to contact you directly via email to discuss your prospective project or service. We do not use your personal information for marketing purposes or mailing list purposes.

For each visitor to reach the website, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally to gauge visitor traffic, trends and monitor the stability and performance of the website.

Sharing of your personal information

Non-personally identifiable information

Non-personally identifiable information collected as outlined above is not shared with any third-party person or business. We have developed our own custom analytics and monitoring implementations which mean this data is only shared with and stored in our own self-hosted systems and not shared with any third-party (like it otherwise would be when using tools like Google Analytics etc.)

Personally identifiable information

We do not share any personally identifiable information submitted through the Site with any third-party person or business. When you submit the contact form on the Contact Page, this information is sent directly to Harwood Digital Services via email and is not shared to any other system or stored in any database. We do not maintain mailing lists or send newsletters.

Crashes and error reports

The only data we share with a third-party person or business is when crashes or errors occur in the website's code. This information is sent to Sentry.io for the purpose of identifying, debugging and fixing problems and errors with the website's code and ensure it continues running smoothly for all website visitors. We do not send any personally identifiable information with these reports.

Changes to this Privacy Policy

Harwood Digital Services reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the website.

Accessing your personal information

You have a right to access your personal information, subject to exceptions allowed by law. However, as mentioned in the above policy, we do not record or store your personal information in any system or database, neither third-party nor first-party. If you would still like to execute your right to access your personal information, please feel free to contact us.

Contacting us

Harwood Digital Services welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us via the link below at any time.

Email: Online Contact Form